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Gamentio General FAQs with Answers

    • What is a verified user account ? Ans. Every user needs to verify their email id, date of birth and mobile number in order to redeem tournaments winnings. For the purpose of deduction of tax, what all information is the user required to furnish ? Ans. As per the requirements of the Income Tax Act, 1961 if a user's winnings exceed ₹10, 000 T.D.S. at the rate of 30.9% (whatever rate is applicable under law) shall be deducted from such winnings and deposited to the credit of Government of India. In order to facilitate this and to give users credit for T.D.S. deducted on their behalf, they need to furnish certain personal information in a KYC form such as PANo., Permanent address, Father's name as stated on the PANo. etc. This information is confidential and is protected under our Privacy Policy, which users accept on signing up. For users under the age of 18: Users under the age of 18 can furnish their guardian's information and proof of relationship with said guardian to continue redeeming rupees beyond ₹10,000.

      NOTE- Users will be compulsorily required to furnish this information when their winnings cross ₹9,800.

  • What is Rake ? Ans. Rake is a nominal amount of fixed commission fees charged by the cardroom for conducting gaming services. It's a fixed percentage of the Pot amount. The winner is awarded the Pot after deducting the said Rake. Gamentio will deduct Rake at the rate of 4% on all games.
  • How does Gamentio referral scheme work?
    • Ans. When you invite your friend via SMS, you get 40 Coins instantly and once your friend sings up using your referral link/code and verifies his/her phone number, you get additional 60 Coins. Thus, a total of 100 Coins will be added to your account on a "successful referral".
    • Your referral will get 250 welcome Coins.
    • You can also invite via Whatsapp, Skype, Twitter, FB and etc
    • *Note: You will get instant 40 coins only when you are inviting via SMS. If you are inviting via Whatsapp, FB or any other medium, you shall get your 60 Coins only after your referral verifies his phone number.
  • How to buy Coins in Gamentio Pro app? Ans. Follow the below mentioned steps:-
  • What is a Gamentio Pro app?
    • Ans. It's an extension of Gamentio app. Additional to other games, you can participate in Poker and Rummy cash tournaments and play real money games (Poker and Rummy only).
    • You must be 18 years or above to avail Gamentio's services under the Gamentio Pro app and must accept the Terms of Use and Privacy Policy.
    • User Information and Verification: Users will be required to furnish a few personal information for verification purposes, which will in turn be verified before a user wants to withdraw his/her tournament winnings.
    • Please read Poker Rules and Rummy Rules carefully before you start playing.
    • ** Winnings can be withdrawn in cash.
    • ** No cash reward will be awarded in a Satellite Tournament w.e.f. 31st Jan 2019.s
  • What are Gamentio Coins?
    • Ans. Gamentio coins are awarded to players through the following activities:
    • 1. On legitimate registration.
    • 2. On certain top hands and combinations (Poker, Teen Patti, Rummy, BlackJack, Slots).
    • 3. Unlocking new Levels.
    • 4. Solitaire Contests.
    • 5. Referring a friend.
    • 6. Daily Bonus.
    • 7. Reward videos.
  • What are the uses of Gamentio Coins?
    • Ans. Gamentio Coins/"COINS" is the currency of Gamentio. It can be used to:
    • 1.Play Games.
    • 2. Bid in Auctions.
    • 3.Buy Gamentio merchandise (New) .
    • 4.Buy Levels (New) .
    • 5.Unlock the higher stakes rooms (New) .
    • 6.Purchase tournaments tickets.
    • 7.Purchase Solitaire Contests tickets.
  • Is there an age limit to play on Gamentio? Ans. Yes, there's is an age limit. Gamentio is suitable only for individuals of age 18 years and above.
  • What is the cash out policy for real money games at Gamentio?
    • Ans. In order to be eligible for cash out, a user should fulfil the following three conditions:
    • 1. Min total of Rs 100 must be deposited in user's Gamentio account. Only depositors can withdraw.
    • 2. The minimum cash request should be Rs 400.
    • 3. KYC should be completed
    • Any request not satisfying the above three conditions shall not be entertained.
  • Do I need to give any bank or credit/debit card details to join and play on Gamentio? Ans. All Gamentio games are played with virtual currency that you receive on signing up,therefore, no bank details or credit/debit card details are required to play on Gamentio. (Sign Up, Play Now) . Also, when you add money to your gamentio account via Credit/Debit card, you are redirected to Payment Gateways. Gamentio doesn't store your credit/debit card info in any case.
  • Can I play with only my friends on Gamentio ? Ans. Yes, the Gamentio 3D gaming experience allows you to invite and play with your friends by way of creating Private Rooms to enhance the gaming experience even more. Play Now .
  • Can I pause a game in the middle and resume it later ? Ans. No, Gamentio 3D games cannot be paused. If at any time a player wants to quit a game , they can do so by leaving the game by choosing Exit to Lobby option.
  • Can I play offline on Gamentio ? Ans. Yes, Gamentio provides its users with Solitaire, which they can play offline.
  • How many players can play at one table? Ans. The number of players that can play at a table are :
    Game Min. no. of players Max. no. of players
    Rummy 2 4
    Teen Patti 2 7
    Poker 2 6
  • How are the cards distributed in Gamentio ? Ans. Gamentio uses a highly specialised randomization algorithm that ensures thorough shuffling and distribution of cards. If, you're experiencing consecutive losses please do not get disheartened and continue playing to increase your chances at winning. Play Now
  • What sort of privacy and security does Gamentio provide? Ans. Gamentio has a very sound Privacy Policy in place to make you feel secure. For more information view details.
  • What's the time limit within which I have to make my move? Ans. Each player gets fifteen seconds to make a move but in Rummy a players gets 30 sec shown by way of a countdown timer. However, due to inherent differences in the gameplay of each Game on Gamentio the rules regarding time lapses vary. Please refer to individual Game's Rules for better understanding. (Poker Rules, Rummy Rules, Teen Patti Rules).
  • Why has my Account been deactivated/Blocked ? Ans. Your account must have been deactivated due to any of the following reasons:-
    • If you are running suspicious activities on, specifically for the purpose of earning and redeeming Referral rupees, OR
    • If our investigation has revealed that your referrals are fake Facebook IDs/Users created specifically to exploit the Referral System on Gamentio, OR
    • If you have signed up using fake/ non-verified Account.
    Consequent to this, all your earned rupees will hereby be forfeited and your account will be blocked. (Disclaimer) Note: Please refrain from indulging in any such illegal or unethical practices. Failing to do so will force us to initiate more stringent legal proceedings against you.
  • Is the referral scheme open to everyone? Ans. Yes it is open to everyone.
  • What are the English and Hindi names of the suites in card games ? Ans. The four suits are:
Disclaimer reserves the right to assess the authenticity/legitimacy of a Registered/Referred user's Account(s). Should a user attempt to, register with more than one Account in any manner or form, the company reserves the right to :-

  • Suspend/Delete/Deactivate/Ban your Account(s),
  • Bar you from using or accessing the Services in the future,
  • Impose restrictions upon your ability to use the Services provided by Gamentio,
  • Report any suspicious or potentially illegal activity to Legal or Governmental authorities.
For more information please contact

We hope you find the above information helpful. Please contact us at for any further details, we would love to hear from you.